To track your order, you need to click on the “Track Your Order”
Once clicking the “Track Your Order” button, you’ll be directed to the page where you need to enter the Order ID and Billing Email

The “Track” button will direct you to “My Account” page where you can get information about the current status of your placed order

To cancel the order, you need to log into “My Account” as shown in the image below:

Once you log in, you can cancel the order by clicking the “Cancel” button appearing at the right side of the order placement. See below:

Clicking the “Cancel” button, a pop-up will appear asking the reason of cancellation.

You can also cancel your order by calling our helpline at 0340-1111444.

Replacing, returning or refunding is no more a challenging job at Al-Fatah Electronics. Simply, fill in the “Contact Us” form as described in Section – 1 stating the reason for return, replacement or refund. It should be noted that the request must include the Order ID, Billing Email and Phone Number used to place an order. (Order ID is assigned when the customer initially places an order).

You can also contact us via email or call our helpline at 0340-1111444. In the case of refund, the amount will be returned within 7 working days, depending upon the condition and market price of the returned product. For details, check our return and refund policy.

How To Shop At Al-Fatah Electronics?

Whether you are a registered or a new user looking to buy the best product, shopping at Al-Fatah Electronics has never been difficult. Just log into your account as explained in Section – 1. Once logging in, you can shop by clicking the “Add to Cart” button appearing at the end of each product as displayed below:

By clicking “Add to Cart”, the product will be automatically added to the cart. You can view the cart by clicking the Cart icon appearing at the top right corner of the web page. See below:

By clicking “View Cart”, you can see the cart and make appropriate changes related to the quantity of the product. You can either update it or Proceed to Checkout as displayed below:

Once clicking the “Proceed to Checkout”, you’ll be directed to a page where you are required to fill in all the Billing Details necessary to dispatch your order. After completing certain requirements, click “Place Order” button.See below:

In the case you are shopping as a guest user, you can simply buy the desired product(s) through “Add to Cart” by following the above steps. Kindly note that you don’t need to register if you want to remain as a guest user.

Which Type Of Products Can I Purchase From Al-Fatah Electronics?

Al-Fatah Electronics has a wide array of home appliances, available to the customers at affordable prices. You can choose from a broad range of LEDs, Air Conditioners, Refrigerators, Washing Machines, Microwave Ovens, Small Electronics, Water Dispensers, Cooking Range, Kitchen Hobs, Kitchen Hoods, Dishwashers, Geysers, Heaters, Deep Freezers, Water Cooler, Kitchen Sinks, Kitchen Taps, Warming Drawers, Dryers and Air Curtains.

How Do I Shop At Al-Fatah Electronics If I Don’t Have Access To The Internet?”

The Internet is not necessary for shopping at Al-Fatah Electronics. An order can be placed simply by calling our helpline number (0340-1111-444) anywhere from Pakistan.

How Does Al-Fatah Electronics Inform Its Customers About New Offers And Deals?

Al-Fatah Electronics values its customer and makes every effort to inform them about the latest deals and new offers. Usually, such deals and discounts are advertised via newsletters, SMS, email campaigns and social media. Facebook, Twitter, LinkedIn and Instagram are some of the common social media platforms which we use to display all the new deals and offers. You can also check such promotional campaigns by visiting our homepage.